SHIPPING + RETURNS


SHIPPING

We offer a flat rate of $10 postage. You will receive a tracking number by email once your item has shipped from our courier partner.

 

 

COLLECTION
You can select to collect your order from our Sydney studio located at 44 Edward St, Summer Hill. 
Simply select this option at check out and contact us to arrange a time.
24 hrs notice required. 
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We use 100% biodegradable, compostable HEROPACK mailers and we use recycled cardboard boxes and packaging where possible.

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RETURNS + EXCHANGES

We do not offer returns or exchanges so please choose carefully.
If the product is damaged, we will replace/exchange to the same value, if we are liable for the damage.  Please contact us at info@ashdownandbee.com with details.  Please note, every item is carefully inspected prior to packing and all care is taken when packing your order.